HELP CENTRE
HOW LONG WILL MY ORDER TAKE?
​Our 3D printed catalogue is a non-profit venture and done outside of our regular jobs for other CCR divers to enjoy.
All items are printed to order and depending on the item, size of the orders and number of orders already in production can take between two hours and eleven hours to print. Please allow 7-10 days for your order to be processed.
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HOW IS MY ORDER SHIPPED?
Orders are sent via Royal Mail, first class and signed for. You will receive a tracking number once your order has shipped. We offer free shipping for all orders over £50.00.
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Due to the increased shipping costs and reduced reliability we have decided to ship our products within the United Kingdom only.
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WHAT IS YOUR RETURN POLICY?
When taking delivery of your order, please remember that you are signing for the package in good order. If the package is damaged this must be noted on the courier's documentation. Once a package is signed for it is done so in good condition and we cannot be held responsible for any damage that may have occurred to the goods prior to delivery. All items are tested prior to dispatch but if your order is non-functional please return in original packaging and we will investigate and contact you regarding replacement.
HOW DO I GET A BESPOKE ITEM PRINTED?
If you have a design idea or an existing STL file that you would like us to print please drop us a message to discuss what you would like so we can look into design and print options.